Outpatient Medical Coordinator - Longview, WA

Why Work For Us?

Columbia Wellness is proud to be a company of real people committed to quality. We are focused on building a better future in mental health and behavioral healthcare. We have established a strong referral base in the community and we are invested in our clinical growth. We offer generous training opportunities, free supervision, and a large spectrum of programs in which you can work. Columbia Wellness is located in-between two major cities, Seattle and Portland. By working with us you get the best of both small town and big city life. You're close to the beach, the mountains, the quiet and the city life. If you're looking for a place to call home and build a career, join our team at Columbia Wellness. If you want to make a difference that matters then we want to hear from you. Together we can do more.

Position Overview 

The OP Medical Coordinator provides direct and indirect medical and non-medical services.  The position provides education & consultation to clients, their families and care providers, coordination, comprehensive care management, health promotion and engagement.  Natural and formal supports are involved in client care plans.  The OP Medical Coordinator actively engages clients employing strategies to reduce unnecessary hospitalizations of clients at risk and possibly involved in multiple systems.

Summary of the Essential Duties and Responsibilities

  • Provide triage for doctors and ARNPs/Physician assistants.
  • Initiate and/or implement protocols appropriately and accurately.
  • Administer psychotropic medications, including injections as ordered by M.D., ARNP, or Physician Assistant.
  • Maintain accurate up to date records.
  • Respond appropriately to emergencies, which may include performing CPR.
  • Communicate appropriate information to fellow staff members and referral sources.
  • Order laboratory tests under direction of doctor, ARNP or Physician Assistant.
  • Educate patients/families about disease treatment plan including self-care past discharge, available resources, and plans for follow-up care.
  • Support Suboxone Treatment team.
  • Address crisis that may arise.
  • Periodically review duties and update as process change takes place.
  • Weekly check-in with medical staff (LPN's, Care Coordinator, Medical Assistant)
  • Review chars for clinical nursing standards.
  • Conduct/review nursing inventory
  • Create/review nursing protocols
  • Staffing back up for OP nursing staff
  • Resolve medical related complaints with Dept. Admin and Medical Lead
  • Be a liaison for the providers
  • Training of new staff
  • Define barriers to entry to all services, work to eliminate them with Lead and Dept. Admin
  • Follow up on Med errors
  • Ensure there is coordinated care and effective discharge planning in all areas of client care for meds only clients.
  • Define barriers to entry to services; work to eliminate them.
  • Comprehensive care management and care coordination.
  • Must understand the reciprocal influences of home, school, and community to provide evidence-based interventions including crisis intervention, home visits, conflict resolution, individual and group counseling.
  • Be aware of the oversight of those therapeutic and case-management services, which may be provided.
  • Effective use of technology and software including but not limited to: computers, phones, email, EMR, etc.
  • Ability to work with difficult cases and vulnerable populations.
  • Effective time management including but not limited to: planning ahead where possible and be punctual in person and work performed.
  • Utilize various reports to identify and track clients who haven't followed through with referrals.
  • Coordinates with Community and CCBHC personnel to ensure effective client care.
  • Maintains, records and reports in accordance with agency policies and procedures.
  • Update/create Nursing policies/procedures (admit/discharge guidelines, etc.) with lead staff.
  • Complete all documentation, reporting, and other paperwork per agency standards.
  • Attend all appropriate staff, organizational, and external meetings (as assigned).
  • Maintain confidentiality of records relating to clients' treatment.
  • Collect information about clients through interviews or observation.
  • Assess patients for risk of suicide attempts and safety plan as needed.
  • Demonstrate knowledge of group behavior and dynamics, societal trends and influences, ethnicity, and cultural competency.
  • Location of clients by phone contact & home outreaches.
  • Build strong working relationships and a positive work environment.
  • Be receptive to feedback, willing to learn, and embrace continuous improvement.
  • Work efficiently both independently and as part of a team.
  • Ability to be flexible and manage urgent and crisis situations effectively.
  • Ability to motivate staff and develop a working team around individual cases.
  • Other duties as assigned.

Minimum Qualifications:

  • The Medical LPN must be a graduate of an accredited nursing school and possess a current license (in compliance with Chapter 18.88 RCW) as an LPN.  General experience a minimum knowledge and/or experience in management of intoxicated and chemically dependent persons is preferred.
  • Basic Life Support for healthcare workers credentialed by the American Heart Association (AHA) prior to start date.
  • 2-4 years of psychiatric nursing experience and/or in a sub-acute detox environment preferred.   
  • Upon hire: professional registration or certification by the Licensing Department of the State of Washington as a counselor.

Amount of travel and any other special conditions or requirements: Limited travel within the Longview/Kelso and surrounding areas as necessary.

Hours per day or week:The schedule for this full-time non-exempt position is Monday through

Friday, generally 8 hours per day, though some evening and/or Saturday hours may be required to accommodate client/family schedules.

Preferred Qualifications:

  • State of Washington mental health specialty in, child, DD, older adult, and/or ethnic populations preferred.
  • Ability to work well with people from diverse racial, cultural, social, and economic backgrounds.

Salary: Depending on qualifications and experience

This position is a part of a union (OPEIU Local 11)

We are proud to be able to not only offer competitive compensations but also a benefit package that our employees love.

We offer all permanent full-time employees:

  • Medical, Dental and Vision paid in full for the employee and their family
  • Long term disability and life insurance paid for by the employer
  • 5% of gross pay put into a retirement plan by the employer. Immediately vested, no match requirement.
  • 9 paid holidays and 1 paid floater per year.
  • 6.5 sick days per year.
  • 3 weeks of paid vacation in the 1st year of employment, 4 weeks after the first year and 5 weeks after 4 years.
  • Revenue Share Opportunities


  • Completion of a COVID-19 vaccine/exemption form is required for employment. 
  • Daily temperature checks are required for all staff. 
  • Weekly COVID-19 rapid tests are required for all unvaccinated staff. 

Columbia Wellness is an Equal Opportunity Employer

Visit our website: www.columbiawell.org to learn more about our organization.

Columbia Wellness is a private nonprofit organization that has been serving the community for over 70 years!