Contract & Credentialing Specialist

Why Work For Us?

Columbia Wellness is proud to be a company of real people committed to quality. We are focused on building a better future in mental health and behavioral healthcare. We have established a strong referral base in the community, and we are invested in our clinical growth. We offer generous training opportunities, free supervision, and a large spectrum of programs in which you can work. Columbia Wellness is located in-between two major cities, Seattle and Portland. By working with us you get the best of both small town and big city life. You're close to the beach, the mountains, the quiet and the city life. If you're looking for a place to call home and build a career, join our team at Columbia Wellness.

If you want to make a difference that matters, then we want to hear from you. Together we can do more.

Some of What You'll Do:

The Contract & Credentialing Specialist coordinates insurance requirements by plan ensuring each department clinical and administrative is informed of all requirements/changes and maximum performance by insurance requirement is achieved. The Specialist will maintain Contract files and communicate directly with the Billing Manager and the Billing Specialist on system set-up requirements and billing changes.

Summary of essential responsibilities:

  • Coordinate payer contracts.
  • Maintain contract files.
  • Communicate contractual changes/requirements
  • Identify deficiencies in work performed under contracts and provide training needed to ensure contract compliance.
  • Ensure agency access and flow are established to maximize reimbursement.
  • Submit credentialing applications.
  • Tracking/monitoring/reporting of contract performance.
  • Review billing reconciliation with billing manager.
  • Participate in annual audit process.
  • Effective use of technology and software including but not limited to: computers, phones, email, EMR, etc.
  • Be helpful, respectful, approachable and team-oriented.
  • Effective time management including but not limited to: planning ahead where possible and be punctual in person and work performed.
  • Build strong working relationships and a positive work environment.
  • Be receptive to feedback, willing to learn, and embrace continuous improvement.
  • Complete all documentation, reporting, and other paperwork per agency standards.
  • Attend all appropriate staff, organizational, and external meetings (as assigned).
  • Work efficiently both independently and as part of a team.
  • Other duties as assigned.

What We Require:

  • Proficiency with computers and Microsoft Programs
  • Proficiency with Netsmart AVATAR a plus
  • Bachelor's Degree in accounting and/or Business Administration, or equivalent, is required
  • Three (3) years of billing experience in an office setting 
  • Additional qualifying experience may be substituted year for year for education 
  • Knowledge of billing/contracting and collections, billing software, reconciliation of billing accounts, as well as experience with computers and business machines 
  • Applicant must have strong analytical skills and be detail-oriented
  • Knowledge and understanding of applicable legal terminology, regulations, and laws

Salary: $21.40 per hour

This position is a part of a union (OPEIU Local 11)

We are proud to be able to not only offer competitive compensations but also a benefit package that our employees love.

We offer all permanent full-time employees:

  • Medical, Dental and Vision paid in full for the employee and their family
  • Long term disability and life insurance paid for by the employer
  • 5% of gross pay put into a retirement plan by the employer. Immediately vested, no match requirement.
  • 9 paid holidays and 1 paid floater per year.
  • 8 hours of sick leave per month
  • 3 weeks of paid vacation in the 1st year of employment, 4 weeks after the first year and 5 weeks after 4 years.
  • 3 pay increases within the first year of employment

*NO Phone Calls Please!

Columbia Wellness is an Equal Opportunity Employer

Visit our website: to learn more about our organization.

Columbia Wellness is a private nonprofit organization that has been serving the community for over 60 years!