Care Coordinator - WISe Team

Why Work For Us?

Columbia Wellness is proud to be a company of real people committed to quality. We are focused on building a better future in mental health and behavioral healthcare. We have established a strong referral base in the community and we are invested in our clinical growth. We offer generous training opportunities, free supervision, and a large spectrum of programs in which you can work. Columbia Wellness is located in-between two major cities, Seattle and Portland. By working with us you get the best of both small town and big city life. You're close to the beach, the mountains, the quiet and the city life. If you're looking for a place to call home and build a career, join our team at Columbia Wellness.

If you want to make a difference that matters then we want to hear from you. Together we can do more.

Position Overview 

This position provides care coordination, comprehensive care management, health promotion and engagement. Natural and formal supports are actively involved.  The Care Coordinator actively engages high risk clients employing strategies to reduce unnecessary hospitalizations of Youth eligible for Medicaid in the state of Washington and at risk of out of home placement and involved in multiple systems.  

Summary of the Essential Duties and Responsibilities

  • Comprehensive care management and coordination.
  • Assist in development of crisis plans, practice and rehearse them as part of the transition phase.
  • Provide 24 hour crisis support to clients enrolled in WISe several days out of each month as scheduled.
  • Facilitate Child and Family Team (CFT) meetings and guide the team process.
  • Be the central point of communication for members of the CFT.
  • Encourage each CFT member to identify their priority concerns, work proactively to minimize areas of potential conflict, and acknowledge the mandates of others involved in child-serving systems.
  • Utilize consensus-building techniques to meet the needs of the youth and family.
  • Establish and sustain an effective team culture by inviting CFT members to propose, discuss, and accept ground rules for working together.
  • Increase the “natural supports” in CFT membership and the youth/family's integration into their community.
  • Work with Youth Partner and/or Family Partner to identify family support, peer support or other system and community resources that can assist the youth and family with exercising their voice in the CFT process if needed.
  • Prepare for CFT meetings.
  • Contact CFT members who are unable to attend meetings, in advance, to elicit their input.
  • Ensure all CFT members receive appropriate documents.
  • Maintain team focus on scope of work for the WISe team and progress/movement toward transition.
  • Be sensitive to the needs of team members when working in rural areas where getting members together physically may be challenging. Creative in establishing a team that may meet via phone or through teleconferencing.
  • Ensure respect for the input and needs of the youth when forming the team.
  • Acknowledge and celebrate successes and transitions.
  • Referral to community and social support services.
  • The oversight of those therapeutic and case-management services, which may be provided by counselors, counselor-techs, and counselor assistants for those clients assigned to the Care Coordinator.
  • Participates in individual supervision from Clinical Supervisor.
  • Effective use of technology and software including but not limited to: computers, phones, email, EMR, etc.
  • Ability to work with difficult cases and vulnerable populations.
  • Be helpful, respectful, approachable and team-oriented.
  • Effective time management including but not limited to: planning ahead where possible and be punctual in person and work performed.
  • Build strong working relationships and a positive work environment.
  • Be receptive to feedback, willing to learn, and embrace continuous improvement.
  • Complete all documentation, reporting, and other paperwork per agency standards.
  • Attend all appropriate staff, organizational, and external meetings (as assigned).
  • Work efficiently both independently and as part of a team.
  • Ability to be flexible and manage urgent and crisis situations effectively.
  • Ability to motivate staff and develop a working team around individual cases.
  • Other duties as assigned. 

Minimum Qualifications:

  • Master's degree with at least one year of experience working in social services; or
  • Bachelor's degree with at least two years of experience working in social services;  or
  • Is an individual with lived experience who has already received their certified peer counselor certificate or can obtain it upon hire.
  • Upon hire: professional registration or certification by the Licensing Department of the State of Washington as a counselor.
  • CANS certification or obtain within 30 days of hire.

Preferred Qualifications:

  • State of Washington mental health specialty in, child, DD, older adult, and/or ethnic populations preferred.

Salary: Starting at $18.33

This position is a part of a union (OPEIU Local 11)

We are proud to be able to not only offer competitive compensations but also a benefit package that our employees love.

We offer all permanent full time employees:

  • Medical, Dental and Vision paid in full for the employee and their family
  • Long term disability and life insurance paid for by the employer
  • 5% of gross pay put into a retirement plan by the employer. Immediately vested, no match requirement.
  • 9 paid holidays and 1 paid floater per year.
  • 6.5 days of sick leave per year.
  • 3 weeks of paid vacation in the 1st year of employment, 4 weeks after the first year and 5 weeks after 4 years.
  • 2 pay increases within the first year of employment
  • Revenue Share Opportunities
COVID-19
  • Completion of a COVID-19 vaccine/exemption form is required for employment. Daily temperature checks for all staff and weekly COVID-19 rapid tests are required for non-vaccinated employees. 

Columbia Wellness is an Equal Opportunity Employer

Visit our website: www.columbiawell.org to learn more about our organization.

Columbia Wellness is a private nonprofit organization that has been serving the community for over 60 years!