position provides care coordination, comprehensive care management, health
promotion and engagement. Natural and
formal supports are actively involved.
The Care Coordinator actively engages clients employing strategies to
reduce unnecessary hospitalizations of clients at risk with socioeconomic
issues and possibly involved in multiple systems. This position is supporting and funded by a 2-year
Certified Community Behavioral Clinic (CCBHC) Expansion Grant.
Under a CCBHC, Care Coordination is defined as "deliberately organizing consumer care
activities and sharing information among all of a consumer's care to achieve
safer and more effective care. This
means the patient's needs and preferences are known ahead of time and
communicated at the right time to the right people, and that this information
is used to provide safe, appropriate, and effective care to the patient."
Summary of the Essential Duties and
- Comprehensive care
management and care coordination.
- Must understand the reciprocal influences of home, school,
and community to provide evidence-based interventions including crisis
intervention, home visits, conflict resolution, individual and group
- Assist in development
of crisis plans, practice and rehearse them as part of the transition phase.
- Ability to assess
needs of team members when scheduling meetings or appointments with the client.
- Increase the "natural
supports" in client's and their family's integration into their community.
- Work with clients to
identify family support, peer support or other system and community resources
that can assist the client with exercising their voice in the process if
- Initiate contact with
clients and help access the services necessary for the continuity of client care.
- Consult with other staff, supervisors and other client
- Be sensitive to the
needs of clients when working in rural areas where meeting with client and/or
family members physically may be challenging. Creative in facilitating meeting via
phone or through telehealth.
- Ensure respect for
the input and needs of the client in the decision-making process.
- Acknowledge and
celebrate successes and transitions.
referral-based outreach services.
- Be aware of the
oversight of those therapeutic and case-management services, which may be
- Effective use of
technology and software including but not limited to: computers, phones, email,
- Ability to work with
difficult cases and vulnerable populations.
- Be helpful, respectful,
approachable and team-oriented.
- Effective time
management including but not limited to: planning ahead where possible and be
punctual in person and work performed.
- Build strong working
relationships and a positive work environment.
- Be receptive to
feedback, willing to learn, and embrace continuous improvement.
- Utilize various
reports to identify and track clients who haven't followed through with
- Coordinate with
referral sources as needed to engage clients.
- Coordinates with
Community and CCBHC personnel to ensure effective client care.
records and reports in accordance with agency policies and procedures.
- Complete all
documentation, reporting, and other paperwork per agency standards.
- Attend all
appropriate staff, organizational, and external meetings (as assigned).
- Work efficiently both
independently and as part of a team.
- Ability to be
flexible and manage urgent and crisis situations effectively.
- Ability to motivate
staff and develop a working team around individual cases.
- Other duties as
- Bachelor's degree with at least one year of experience
working in social services; or
- Associate's degree with at least two years of experience
working in social services; or
- Is an individual with lived experience in mental health,
substance use disorders, or veteran's.
- Upon hire: professional registration or certification by the
Licensing Department of the State of Washington as a counselor.
Amount of travel and any other
special conditions or requirements: Limited travel within the
Longview/Kelso and surrounding areas as necessary.
Hours per day or week: The schedule
for this full-time non-exempt position is Monday through Friday,
generally 8 hours per day, though some evening and/or Saturday hours may be
required to accommodate client/family schedules.
State of Washington
mental health specialty in, child, DD, older adult, and/or ethnic populations
Salary: $16.03 - $18.23 DOE
This position is a part of a union (OPEIU Local 11)
We are proud to be able to not only offer competitive compensations but also a benefit package that our employees love.
We offer all permanent full time employees:
- Medical, Dental and Vision paid in full for the employee and their family
- Long term disability and life insurance paid for by the employer
- 5% of gross pay put into a retirement plan by the employer. Immediately vested, no match requirement.
- 9 paid holidays and 1 paid floater per year.
- 6.5 sick days per year
- 3 weeks of paid vacation in the 1st year of employment, 4 weeks after the first year and 5 weeks after 4 years.
- 2 pay increases within the first year of employment
*NO Phone Calls Please!
Columbia Wellness is an Equal Opportunity Employer
Visit our website: www.columbiawell.org to learn more about our organization.
Columbia Wellness is a private nonprofit organization that has been serving the community for over 60 years!